Personal Information Privacy Statement
Christian Horizons is committed to protecting the privacy of the people it serves and their immediate family, its donors, volunteers, prayer partners, employees, directors, officers and any other persons about or from whom Christian Horizons collects personal information and complies with all applicable privacy laws. Christian Horizons embraces the principles of the Canadian Standards Association Model Code for the Protection of Personal Information to ensure that all personal information including personal health information as defined by the Personal Health Information Protection Act is properly collected, used and disclosed only for the purposes for which it is collected and that it is properly safeguarded while it is retained by Christian Horizons and is disposed of in a safe and timely manner when no longer required. As such Christian Horizons has developed a formal Policy which sets out how it will deal with the personal information it collects. Personal information collected by Christian Horizons may take on a commercial purpose if it is sold, rented, leased or otherwise used to facilitate the transfer of goods or services in exchange for money or other consideration. It is in these areas that personal information is collected, used and disclosed and is protected by privacy legislation.
In accordance with Christian Horizons’ Policy, no personal information collected by it will be used or disclosed to any other person for a commercial purpose without the consent of the individual. Except as otherwise required by the operation of law, every person has the right, in accordance with the policy provisions, at any time, to withdraw his or her consent.
Other persons or organizations that act for, or on behalf of, Christian Horizons are required to undertake compliance with the Policy and will be given restricted access to personal information solely to perform the services they may be retained to perform for Christian Horizons.
Christian Horizons has designated Barbara Wallace to be its Personal Information Compliance Officer. Any inquiry, request or concern related to privacy matters should be made in writing to Barbara Wallace, who may be contacted at:
Personal Information Compliance Officer
4278 King Street East
Kitchener, Ontario N2P 2G5
Personal Information – its Collection, Use and Disclosure
Inquiries and Complaints Procedure
To make an inquiry or issue a complaint regarding the handling of your personal information, please send a written request to the Personal Information Compliance Officer at the above address. This written request should include a consent to use your personal information for an investigation into the complaint. The Personal Information Compliance Officer of Christian Horizons will investigate the complaint or inquiry. If a complaint is found to be justified, appropriate measures will be taken. The Personal Information Compliance Officer will notify you of the findings of the investigation and corrective action taken, if any.